We accept cash, personal checks, money order and credit cards (Visa, MasterCard, Discover and American Express) to be applied for payment of copays, deductibles or other relevant charges. Copays/deductibles need to be made at the time of your appointment. We also accept HSA and FSA cards.
We are currently credentialed with the following insurance companies:
Please confirm your counselor accepts your insurance. Not all counselors accept all of the above at this time.
We do not accept Medicare, Medicaid or any plan provided by the state.
We will contact your insurance company to check your plan, but we recommend you also contact them to get details about your coverage. A phone call to your insurance will help you to make an educated decision and avoid insurance issues later. Important questions to ask:
Our self-pay fees are located on our Intake Forms. We offer a sliding scale fee that is based on your annual income for the past two (2) years, the number of dependents and your ability to pay.
Our policy is for clients to provide at least 24 hours’ notice in advance of canceling a scheduled appointment. Please call the office and speak with the receptionist or leave a message on our voicemail.
Failure to provide a 24-hour notice will result in the client being charged for the total cost of the session. Your insurance company will not pay for a missed appointment.
We will assess a $35.00 fee for all returned checks and declined credit cards.
We will normally be closed for the observance of the following holidays: New Year’s Day, Good Friday, 4th of July, Memorial Day, Labor Day, Thanksgiving Day, and Christmas.
In the case of inclement weather and or snow please check our website.
If you have any questions regarding our practice policies, you may contact your therapist or the office for clarification.
Your first appointment will be scheduled through the office staff and all subsequent appointments will be scheduled by our receptionist, or your counselor or therapist, or by accessing our portal once. At or before your first appointment we will contact your insurance company to verify your insurance coverage, deductible and copayment/coinsurance amounts. We do our best to have appointment times available to meet the needs of our clients.
Times are set by each counselor and the times may vary. All appointment times are at the sole discretion of the counselor.
You can download our Intake Forms. We prefer to get your paper work to us by email or fax prior to your appointment so all information can be verified in advance to avoid any problems with your insurance. If you can’t fax, email or bring the forms in prior to your appointment, please arrive at least 15 minutes early so that you can fill it out. We are working on setting up an online form to make it easier for you.
Feel free to contact us and we will get back to you as soon as we are able.